Who to contact
Cheeky Tenner is responsible for personal information it receives through business enquiries. Contact accounts@cheekytenner.com about this notice or your data.
Information and purposes
The enquiry form prepares an email using your name, email address, selected service and message. These fields stay in the current page until you open your email app; the website does not submit or store them in a database. Your email provider handles the draft and any message you choose to send. Information is optional, but we need enough detail to respond.
We use received enquiries to answer questions and discuss requested services. Steps you request before a contract may use the contract lawful basis. Other business correspondence may rely on legitimate interests in responding to enquiries, balanced against your rights. We do not automatically subscribe enquirers to marketing.
Website operation and service providers
The website hosting platform may process technical information, such as IP addresses and request logs, to deliver and secure the site. Our email service processes messages you send us. We do not sell enquiry information. Access should be limited to people and service providers who need it for the stated purposes or where disclosure is legally required.
Cookies and fonts
This website code uses no analytics or advertising cookies. We use local storage in your browser to remember when you dismiss our cookie notice. You can reopen it using “Cookie notice” in the footer. Clearing your browser’s site data will make the notice appear again. Montserrat and Lato originate from Google Fonts and are served locally. Business selections only change this page’s illustrative examples. The hosting platform’s sign-in or security features may have their own privacy and cookie information.
How long information is kept
Enquiries should be retained only for as long as needed to respond, manage an ongoing discussion or meet applicable legal obligations. Retention depends on whether an enquiry becomes a customer relationship, any relevant dispute and legal record-keeping requirements. You can ask us about a specific message at the contact address above.
International processing
Hosting and email providers may process information outside the UK. Where Cheeky Tenner makes a restricted transfer, applicable UK safeguards are required, such as adequacy regulations or appropriate contractual protections. Contact us for details relevant to your enquiry.
Your rights
Depending on the circumstances and lawful basis, you may request access, correction, erasure, restriction or portability, and object to processing. If processing relies on consent, you can withdraw it without affecting earlier lawful processing. Email us to make a request; we may need to verify your identity. Responses are normally due within one month, subject to permitted extensions.
AI and automated decisions
The examples on this site are demonstrations. They do not send notifications, place calls, create appointments or make automated decisions about you. AI services for clients require separately agreed controls and data handling.
Changes and questions
We will update this notice when relevant website practices change. For privacy questions, contact Cheeky Tenner.